Refund Policy
Last updated: 4/23/2025
Our Refund Policy
At Airavat, we strive to ensure complete satisfaction with our services. This Refund Policy outlines the terms and conditions for requesting and receiving refunds for our services.
Eligibility for Refunds
Refunds may be issued under the following circumstances:
- Service not delivered as described
- Technical issues preventing service delivery
- Service cancellation within the cooling-off period
- Failure to meet agreed-upon service level agreements
Refund Process
To request a refund:
- Contact our support team at airavatowner@gmail.com
- Provide your order details and reason for the refund request
- Our team will review your request within 5 business days
- If approved, refunds will be processed within 10 business days
Non-Refundable Items
The following are not eligible for refunds:
- Services that have been fully delivered as agreed
- Custom development work that has been completed
- Services where the client has provided incorrect information
- Services cancelled after the cooling-off period
Cooling-Off Period
Customers have a 14-day cooling-off period from the date of purchase to request a full refund, provided no work has commenced on the project.
Contact Us
If you have any questions about our Refund Policy, please contact us at: